Privacy Policy

Privacy Policy of Divine Aesthetics Clinic

Last Updated: 14 Feb 2024

Divine Aesthetics Clinic, located in Luton, England (“we,” “us,” “our”), is committed to protecting the privacy and security of our clients’ and website visitors’ information. This Privacy Policy explains how we collect, use, store, and disclose personal data provided to us, both online and offline.

1. Information We Collect

We may collect and process the following categories of personal information:

Personal Identifiers: This includes names, email addresses, phone numbers, and other contact details.
Health Information: Specific health data that is relevant to the services we provide, such as skin conditions, allergies, and treatment history.
Financial Information: Payment details, including credit/debit card numbers, used for transactions with us.
Technical Data: Information on how you use our website, including IP addresses, browser types, and visit durations, is collected through cookies and similar technologies.

2. How We Use Your Information

Your personal information is used for the following purposes:

To provide and improve our services.
To communicate with you about appointments, services, and promotions.
To process payments and prevent fraudulent transactions.
To comply with legal and regulatory obligations.
For internal research and statistical analysis.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: For certain activities, such as marketing communications, we will obtain your explicit consent.
Contractual Necessity: To fulfill our contractual obligations to you as part of the services we provide.
Legal Obligation: When we’re required to comply with legal and regulatory requirements.
Legitimate Interests: Where it’s necessary for our legitimate interests or the interests of a third party, and your interests and fundamental rights do not override those interests.

4. Sharing Your Information

We may share your information with:

Service providers and partners who assist us in providing our services.
Law enforcement or regulatory bodies as required by law.
Any third party with your prior consent to do so.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.
Request correction of your personal data.
Request the erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent at any time where we are relying on consent to process your personal data.

8. Cookies

Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

9. Changes to Our Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our website.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Divine Aesthetics Clinic Telscombe Way, Luton, Bedfordshire LU2 8QP, Email: amisbeautyhub@gmail.com Phone:+44 7506 100527

This privacy policy aims to give you clear and transparent information about how we handle your personal data. Your privacy is of utmost importance to us, and we are committed to safeguarding your data while providing you with the highest quality of service.